Hospitality

How to Record an OTA Merchant Model Booking at Gross Revenue with Commission as a Separate Expense

Recording the full room rate as revenue and the OTA commission as a distribution expense when the OTA collects from the guest.

Account NameTypeDebit ($)Credit ($)
Receivable: OTA (Net)Asset (+)80.00-
Commission Expense: OTAExpense (+)20.00-
Room RevenueRevenue (+)-100.00

💡 Accountant's Note

Never record only the $80 as revenue. To track performance (RevPAR), you must record the full $100 and treat the $20 as a distribution expense.

Practitioner & Systems Framework

💻 ERP Architecture

Under USALI (Uniform System of Accounts for the Lodging Industry), room revenue is always recorded at the full rack or BAR rate — not the net amount received from the OTA. This is critical for calculating RevPAR (Revenue Per Available Room), which is a gross revenue metric. In the merchant model (Expedia/Hotels.com), the OTA collects from the guest and remits net to the hotel. The OTA Receivable represents the net amount due from the OTA. Book the commission as a Distribution Cost under the Rooms department.

⚠️ Audit Flags

Auditors verify that gross revenue presentation is used (not net) — hotels that record only the net OTA remittance understate both revenue and expenses, distorting RevPAR and GOP analysis. IFRS 15 principal vs. agent analysis: the hotel is the principal (it provides the accommodation service) and the OTA is an agent — gross presentation is correct. Reconcile total OTA receivables to the OTA remittance statements monthly.

📄 Required Documentation

OTA booking confirmation showing the full room rate, OTA commission rate agreement, OTA remittance statement (showing gross booking, commission deducted, net paid), OTA Receivable sub-ledger by OTA partner, commission expense by OTA channel, RevPAR analysis, and IFRS 15 principal vs. agent assessment.

Automate this entry with the JEH Accounting Suite

Stop doing manual entry. Our VBA-powered ERP automatically generates your ledgers, Trial Balance, and Financial Statements.

No Subscriptions. Own your data.

QA

Expert Analysis by Qusai Ahmad

General Accountant Supervisor & IFRS Specialist

Specialized in SAP GUI automation and Middle Eastern tax compliance. Building digital tools for the next generation of finance leaders.

LinkedIn Profile

Discussion & Community Questions