Retail

Customer Return — Store Credit Issued

Customer returns an item but chooses store credit instead of a cash refund.

Account NameTypeDebit ($)Credit ($)
Sales Returns & AllowancesContra-Revenue (+)100.00-
VAT Output Tax Payable (16%)Liability (-)16.00-
Store Credit LiabilityLiability (+)-116.00
Merchandise InventoryAsset (+)55.00-
Cost of Goods Sold (Reversal)Expense (-)-55.00

💡 Accountant's Note

Store credit is a liability — the store owes the customer merchandise. Revenue is reversed on the original sale, and the credit balance is tracked until the customer spends it.

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