How to Record Pay-Per-Incident Support Revenue
Records revenue for discrete technical support cases where the performance obligation is satisfied upon the resolution of a specific incident.
| Account Name | Type | Debit ($) | Credit ($) |
|---|---|---|---|
| Accounts Receivable | Asset | 500.00 | - |
| Service Revenue | Revenue | - | 500.00 |
💡 Accountant's Note
Revenue is recognized at a point in time when the specific support incident is closed and the service is deemed complete under the contract terms.
Practitioner & Systems Framework
💻 ERP Architecture
Configure support ticketing module to trigger a billing event upon status change to 'Resolved'.
⚠️ Audit Flags
High volume of open tickets at month-end without corresponding revenue accruals.
📄 Required Documentation
Case resolution summary and customer confirmation of service completion.
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