E-commerce
Partial Refund / Goodwill Allowance
Issuing a 30% partial refund to a customer who received a slightly damaged item but kept it.
| Account Name | Type | Debit ($) | Credit ($) |
|---|---|---|---|
| Sales Allowances | Contra-Revenue (+) | 29.70 | - |
| Cash / Bank | Asset (-) | - | 29.70 |
💡 Accountant's Note
A partial refund does not reverse the full sale or the COGS — the customer keeps the product. Only the refunded amount reduces revenue as a Sales Allowance.
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